Contact Us

Get in Touch

We'd love to hear from you! Whether you have a question about an order, our products, or anything else, reach out and we'll get back to you as soon as we can.

Email: threekidsonefarm@gmail.com

Order Help

If you need help with an existing order — such as a missing item, shipping update, or cancellation request — please email us with your order number and a brief description of the issue. We'll look into it right away.

Frequently Asked Questions

Shipping

How long does shipping take?
Shipping times vary depending on your location and the shipping method selected at checkout. Once your order ships, you'll receive a confirmation email with tracking information.

Do you ship internationally?
Please contact us at threekidsonefarm@gmail.com to ask about international shipping availability for your location.

Returns

What is your return policy?
If you're not satisfied with your order, please reach out to us within a reasonable time of receiving it and we'll work with you to make it right. Perishable and custom items may have different return considerations — contact us for details.

Ingredients

Where can I find ingredient information?
Ingredient details are listed on each product page. If you have specific allergy concerns or questions about an ingredient not listed, please contact us before placing your order.

Are your products made with natural ingredients?
We're proud of what goes into our products. If you have specific questions about sourcing or ingredients, we're happy to share more — just send us an email.

Custom Orders

Do you accept custom orders?
We love working with customers on special requests! Reach out to us at threekidsonefarm@gmail.com with your idea and we'll let you know what's possible.

How far in advance should I place a custom order?
Lead times for custom orders vary by product and quantity. Contact us as early as possible so we have plenty of time to accommodate your request.